Privacy Policy – WindGlow Solution

Last Updated: 29 November 2025

Welcome to WindGlow Solution (“we”, “us”, “our”).
We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, contact us, or use our digital marketing services in Australia, the United Kingdom, and worldwide.

By accessing our website or working with us, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

WindGlow Solution is a digital marketing agency offering a wide range of services, including:

  • SEO (Search Engine Optimization)

  • SMO (Social Media Optimization)

  • SMM (Social Media Marketing)

  • Graphic & Logo Design

  • Web Development

  • Mobile App Development

  • Power BI Dashboard & Analytics

Business Email: windglowsolution@gmail.com
Contact Number: 7980788828

We operate primarily in Australia and the United Kingdom.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing details (if applicable)

B. Technical & Usage Data

  • IP address

  • Browser type & version

  • Device type & operating system

  • Pages visited and time spent on our website

  • Referring websites

  • Cookies and tracking pixels

C. Service-Related Data

When you hire us for digital marketing or development services, we may collect additional information required for project execution, including:

  • Website URLs

  • Social media account information

  • Branding and design assets

  • Analytics reports and performance data

3. How We Use Your Information

We use collected data for the following purposes:

  • To provide and improve our services

  • To respond to enquiries and provide customer support

  • To deliver SEO, SMO, SMM, and digital marketing strategies

  • To analyze website performance and marketing effectiveness

  • To send updates, promotional content, or service notifications

  • To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR – UK & EU)

For visitors from the UK/EU, we process your data under these lawful bases:

  • Consent

  • Contractual necessity

  • Legitimate interest

  • Legal compliance

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve site performance

  • Analyze user behaviour

  • Personalize content

  • Enhance user experience

You may disable cookies through your browser settings, though some features may not function properly.

6. Sharing & Disclosure of Information

We do not sell or trade your personal data.

We may share your information only with:

  • Trusted third-party service providers (hosting, analytics, tools)

  • Payment processors

  • Legal authorities (only if required by law)

  • Team members involved in project execution

All third parties follow strict confidentiality and data-protection standards.

7. Data Storage & Security

We take reasonable measures to protect your personal information, including:

  • Encrypted storage

  • Limited access controls

  • Secure servers

  • Regular monitoring and updates

However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

Since we operate in Australia and the UK, your information may be processed in different regions.
We ensure proper safeguards under:

  • GDPR (UK & EU)

  • Australian Privacy Principles (APPs)

9. Data Retention

We retain your information only as long as necessary for:

  • Completing projects

  • Maintaining business records

  • Fulfilling legal obligations

You may request deletion at any time (subject to legal requirements).

10. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Request data portability

  • Withdraw consent

To exercise your rights, contact us at windglowsolution@gmail.com.

11. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
We encourage you to review their policies before interacting.

12. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect personal data from children.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
The revised version will be posted on this page with an updated date.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, you can contact us:

WindGlow Solution
📧 Email: windglowsolution@gmail.com
📞 Phone: 7980788828